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Shipping & Delivery

Shipping Methods Guide

    This page shows you how to choose a shipping method for your order, estimate shipping cost and shipping times, and gives other useful information on ... more info

I Order Products From wdfamily.com, How Would You Ship Them

    "If I order products from wdfamily.com, how to ship them to me? How much is the delivery?How can I trace my order? wdfamily.com currently ships small ... more info

Why can't I choose my desired courier?

    Due to difference circumstances in different countries at different time, we have to use our discretion in choosing our courier. All we need from our ... more info

How do I save on shipping?

    Due to the high price of international shipping, we suggest our customers to buy everything they want in one order. That way, the per-item shipping ... more info

Can You Ship To "MY COUNTRY"?

    Yeah, no problem, we can ship to your country. wdfamily.com can ship single item samples or large orders to *WORLDWIDE*. Please note, it's your own ... more info

Is shipping included In the prices?

    If product name includes 'free shipping', then you will do not need to pay for shipping cost. Free available for every country. For products without ... more info

What if the product is broken, when I receive it?

    Before sending the product to you, we make sure every product is in good condition. Please check the package before you sign for. If the product is ... more info

What if I don't receive my package for a long time?

    If you can't receive the package for a long time (more than 30 days), please inquire your mail in your local express company by your tracking number. ... more info

What About Import Regulations?

    We offer shipping worldwide to almost all locations on the planet. (We reserve the right to cancel and refund orders at our discretion, for example ... more info

Customs Clearance Issues

    All imported merchandise are subject to Customs clearance in every country. When you buy from wdfamily.com, the merchandise are sent from China. ... more info